What Happens When I Reach Out to IVT Consultants for IT Support?

You will typically start by contacting the IVT Consultants’ IT support team via phone, email, or online chat. A representative will ask you for information about your issue, such as your name, contact information, and a brief description of the problem. The IVT Consultants support representative will then assess your issue to determine the best course of action. Depending on the severity of the issue, they may troubleshoot the problem remotely or request that an IT technician visit your site.